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Resources
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Books
(4)
Chats and Forums
(4)
Building Community: Online Resources
Has papers, presentations, stories, indexs, and surveys.
CommunityAnswers.com
Questions and answers and advice for online community builders, users, moderators, managers, and owners.
Communitybuilding.com
The secret to success on the web is to build a community, not just a web site. Here one can find tools and tips to make a web site interactive and, as a result, a place of community.
Club about Online Communities
Whenever you provide people with the ability to communicate online then community develops. This club is about the development and management of online communities.
The Mailing List Gurus Page
A resource for finding, participating in, creating, and managing Internet mailing lists, from the authors of The Internet For Dummies
CNet.com: Will Media Giants Bulldoze Communities?
News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment sites, threaten topical online communities.
How To Kill Community Networks
By Doug Schuler. Essay describing three common means for the downfall of community networks.
About.com: Community Online
Editors' web site picks for fostering an online community and personalizing web sites.
Benton Foundation: Community Building
Detailed articles, tools, and resources about community building. Topics range from software recommendations to profiles of successful communities.
Cyberspace Innkeeping: Building Online Community
Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment.
CornerWays: Community Development, Training, and Moderationn
Online community development company that provides online community building, consulting and design services worldwide.
Building an Online Community: Just Add Water
The dos-and-don'ts of building a website community by Matt Haughey, the creator of MetaFilter.
First Monday - Phantom authority, self–selective recruitment and retention of members in virtual communities: The case of Wikipedia
Peer-reviewed journal article by Andrea Ciffolilli.
First Monday - A Social Network Caught in the Web
The authors present an analysis of Club Nexus, an online community at Stanford University. Through the site they were able to study a reflection of the real world community structure within the student body.
Full Circle Associates
Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources.
Fragmented by Technologies: A Community in Cyberspace
Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking.
The Virtual Communities (VirCom) Project
Five PhD students out to study virtual communities, their rise and development, evolution, meaning and its effect to traditional organizations. (Some papers are in Swedish.)
Community Networks: Putting People First
Editorial by Michael Mulquin. Discusses the role of Community Networks in delvering new information and communications technologies to UK residents. Most content is applicable elsewhere as well.
Membership Agreements
Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law.
NTT Social Communication Laboratory
Aims to develop a social information infrastructure and create a new lifestyle for interpersonal communication via the Internet.
Salon.com Technology: Netscape to community: You're evicted
As Netcenter's forums fall casualty to AOL-merger cutbacks, participants mourn.
Salon.com Technology: Must AOL Pay "Community Leaders"?
Article by Janelle Brown discussing issues on the use of volunteers to manage a site's online community. "The volunteers may feel good about giving their time, but the for-profit online communities are clearly profiting from those volunteers' services."
Community Networking Movement
"Realizing that communication and information are increasingly dependent on networked digital information, community activists all over the world are developing community computer network systems."
Peter Kollock
Associate professor of the University of California, Los Angeles. Includes curriculum vita, course syllabi and recent papers on online communities and markets, which is his current research.
Design Principles for Online Communities
Academic paper by sociologist Peter Kollock, drawing upon community design principles by Axelrod (1984), Ostrom (1990), Godwin (1994).
VirtualCommunities Start4all
Directory of resources and tools for building online communities. Rich content for analysis of virtual communities. With a list of popular communities and vendors in this field.
Suite101.com: Communication in Cyberspace
Articles, links and discussions on various programs used to communicate on the internet. Covers messaging, conferencing, discussion forums, telephony, chat and email.
The Admin Zone Forums
Online resource for administrators of bulletin board communities. All topics dealing with running and setting up a forum community are discussed.
Community is Dead; Long Live Mega-Collaboration
Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality."
WELL Conferencing Team - Community Building and Hosts Manual
The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.
Online Hospitality: Moderator Guidelines and Community-Building Tips
Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.
Online Community Building Concepts
List of fundamental principles to consider when starting a new community site.
Xgencia - Best Practice in Online Communities
UK online community specialists providing planning, RFP and ROI analysis services. Requires Flash.
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