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bTrack
Customizable, web-based sales and support application that allows for the end to end management and customers. Includes workflow capabilities for implementing business processes for leads, sales opportunities and support issues.
Commit
Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.
Help Desk Outsourcing
Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.
Giva Inc.
Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
Help Desk Management Toolkit
A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented.
Hesup.com - Online Help and Support
Answers peoples' questions about computer problems, publishes news and reviews.
Master Counsel Technologies
Offering infra help desk software solutions including IT change management, ITIL, and service management.
ISPN Helpdesk Services
Offers outsourced help desk support services for a variety of operations.
RightAnswers
Offers a range of technical support knowledge bases for help desk professionals.
Support Solutions Technologies
Provides consultancy, management solutions and tools for help desks, call centres and service operations.
Help Desk Institute
Association offering training, certification, benchmarking reports, research, discounted products, networking and publications.
Active Directory Management and Delegation
Complete user account life-cycle management. Featuring advanced user creation, modification and removal of user accounts including resources, advanced mass user creation, granular delegation of administrative tasks.
Touchpaper Software
Supplier of CRM and ITSM solutions, industry news and general best practice advice.
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